What is the alertTech app?
Real-time and scheduled notifications sent to phone from your Crestron smart home(s)
Organized history of notifications
In-App messaging between homeowner and integrator
Listen Events from Crestron PYNG
Homeowner can invite others to receive notifications
Spouse
Integrator
Property Manager
Children
Easy access to your notifications
Notifications are organized by date and category
Status tab displays current notifications from residence (last 48 hours)
Events tab displays all notifications
Messages tab offers a direct communication link between homeowner and integrator
In-app messaging
*All imagery is from beta-version of app
Direct Communication with customer
Messages show up as a lock screen notification
Messages stored in event history
Great for off hours support
alertTech and SIMPL Windows
HTTPS Module communicates with AWS cloud server
Standard SIMPL Windows programing for 3-Series Processors
Active Use Cases
Any Crestron device (thermostats, door locks, lighting, shades, audio, video, etc)
PYNG Listen Events (with 3-series processor)like door locks, security systems, etc.
Leviton (HAI) security systems (via Crestron)
Aprilaire Thermostats (via Crestron)•HR310 battery status
In-App Messaging to improve and control customer communication
Unique opportunity to manage off hours support
Anything the Crestron programmer can think of!
The Admin Portal
Integrators setup a new site
Site UUID generated for SIMPL Module
Email invite to homeowner for app download and setup